The Relationship Marketing View of the Customer and the Service Dominant Logic Perspective

Thomas Gruen & Joerg S Hofstetter

Journal of Business Market Management2010https://doi.org/10.1007/s12087-010-0043-3article
ABDC B
Weight
0.34

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11 citations

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https://doi.org/https://doi.org/10.1007/s12087-010-0043-3

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@article{thomas2010,
  title        = {{The Relationship Marketing View of the Customer and the Service Dominant Logic Perspective}},
  author       = {Thomas Gruen & Joerg S Hofstetter},
  journal      = {Journal of Business Market Management},
  year         = {2010},
  doi          = {https://doi.org/https://doi.org/10.1007/s12087-010-0043-3},
}

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Evidence weight

0.34

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.00 × 0.4 = 0.00
M · momentum0.80 × 0.15 = 0.12
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.