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Digital maturity in primary care facilities: assessing its influence on organisational commitment and job satisfaction

Liliana Hawrysz et al.

DECISION: Official journal of indian institute of management calcutta2025https://doi.org/10.1007/s40622-025-00450-2article
ABDC C
Weight
0.41

What the paper says

Abstract Post-pandemic surge in digital technology adoption has presented primary care with various organisational, technical, and regulatory challenges. In response, it becomes essential for organisations to gain a comprehensive understanding of digital transformation across diverse dimensions. This study addresses critical gaps in the literature by examining the interplay between digital maturity, job satisfaction, and organisational commitment within UK Primary Care Facilities, with a specific focus on their implications for decision-making processes. An online survey was conducted in Q2 2023 involving managers from UK Primary Care Facilities ( n = 200). The collected data was analysed using descriptive statistics, reliability analysis, and structural equation modelling in order to assess digital maturity and to explore its influence on organisational commitment and job satisfaction. The findings reveal a high advancement of digital maturity among UK Primary Care Facilities. Digital maturity significantly and positively influences both organisational commitment and job satisfaction. Additionally, a positive relationship between job satisfaction and organisational commitment was observed. Furthermore, the paper makes a valuable contribution to the field by introducing a newly developed, comprehensive, and user-friendly scale for assessing digital maturity in Primary Care Facilities. The study highlights the significant impact of digital maturity on organisational commitment and job satisfaction among managers in the studied group. Increased adoption of digital tools and systems has positively influenced managers’ dedication and attitudes towards their work. Through an in-depth analysis of these relationships, this research contributes to a more nuanced understanding of how digital transformation influences managerial attitudes and behaviours in primary care, ultimately informing strategies for more effective organisational decision-making processes.

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https://doi.org/https://doi.org/10.1007/s40622-025-00450-2

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@article{liliana2025,
  title        = {{Digital maturity in primary care facilities: assessing its influence on organisational commitment and job satisfaction}},
  author       = {Liliana Hawrysz et al.},
  journal      = {DECISION: Official journal of indian institute of management calcutta},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.1007/s40622-025-00450-2},
}

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Digital maturity in primary care facilities: assessing its influence on organisational commitment and job satisfaction

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Evidence weight

0.41

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.25 × 0.4 = 0.10
M · momentum0.55 × 0.15 = 0.08
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.