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Unveiling the Impact of AI-Driven Personalization on Customer Loyalty in Online Shopping: The Moderating Effects of Privacy Concerns

Jegan Jayapal

Journal of Promotion Management2025https://doi.org/10.1080/10496491.2025.2525099article
ABDC B
Weight
0.50

Abstract

No abstract available.

6 citations

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https://doi.org/https://doi.org/10.1080/10496491.2025.2525099

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@article{jegan2025,
  title        = {{Unveiling the Impact of AI-Driven Personalization on Customer Loyalty in Online Shopping: The Moderating Effects of Privacy Concerns}},
  author       = {Jegan Jayapal},
  journal      = {Journal of Promotion Management},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.1080/10496491.2025.2525099},
}

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Unveiling the Impact of AI-Driven Personalization on Customer Loyalty in Online Shopping: The Moderating Effects of Privacy Concerns

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Evidence weight

0.50

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.44 × 0.4 = 0.18
M · momentum0.65 × 0.15 = 0.10
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.