arbiter
JournalsPricingAccount

Baggage Fees and Airline Performance

Wenyi Kuang et al.

Transportation Journal2025https://doi.org/10.1002/tjo3.70005article
ABDC B
Weight
0.37

What the paper says

ABSTRACT Leveraging cognitive appraisal theory, this manuscript investigates how implementing the new baggage fee policy impacts carriers' financial performance, on‐time performance, and consumer complaints. Utilizing the latest event study methodology from the econometrics field, our analysis shows that the effect of this policy is twofold and non‐linear. Financial performance deteriorated immediately upon the policy implementation and continued to decline before eventually improving, demonstrating a U‐shaped curve. On‐time performance improved instantly upon the policy implementation and continued to improve before eventually deteriorating, showing an inverted U‐shaped curve. Consumer complaints surged instantly upon the policy implementation and continued to rise but at a diminishing rate. Our different findings on the impact of the baggage fee policy extend the current stream of airline literature and provide new managerial insights for airline managers.

1 citation

Open paper page →

Cite this paper

https://doi.org/https://doi.org/10.1002/tjo3.70005

Or copy a formatted citation

@article{wenyi2025,
  title        = {{Baggage Fees and Airline Performance}},
  author       = {Wenyi Kuang et al.},
  journal      = {Transportation Journal},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.1002/tjo3.70005},
}

Paste directly into BibTeX, Zotero, or your reference manager.

Flag this paper

Baggage Fees and Airline Performance

Flags are reviewed by the Arbiter methodology team within 5 business days.

Evidence weight

0.37

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.16 × 0.4 = 0.06
M · momentum0.53 × 0.15 = 0.08
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.