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The main contributions of digitalisation to servitisation

Márcio Henrique Fronteli & Edson Pacheco Paladini

International Journal of Manufacturing Technology and Management2025https://doi.org/10.1504/ijmtm.2025.145931article
AJG 1
Weight
0.50

What the paper says

Digital servitisation has aroused the interest of many researchers and managers. IoT, big data, and cloud computing are the most prominent technologies. This study sought to investigate the impact of other digital technologies (DTechs) on servitisation. This research is based on an exploratory-qualitative approach covering 146 published articles selected from the Scopus and Web of Science databases. We grouped the digital technologies that impacted servitisation positively. Our results were synthesised into four categories. These procedures allowed for building a framework that shows the contribution potential of digitisation as a success factor of servitisation, as well as competitive opportunities based on the combination of DTs. Digitisation is confirmed as the main driver for the development of digital-servitisation based business models. Our results aim to contribute to the industry in terms of establishing innovation strategies for business models.

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https://doi.org/https://doi.org/10.1504/ijmtm.2025.145931

Or copy a formatted citation

@article{márcio2025,
  title        = {{The main contributions of digitalisation to servitisation}},
  author       = {Márcio Henrique Fronteli & Edson Pacheco Paladini},
  journal      = {International Journal of Manufacturing Technology and Management},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.1504/ijmtm.2025.145931},
}

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The main contributions of digitalisation to servitisation

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Evidence weight

0.50

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.50 × 0.4 = 0.20
M · momentum0.50 × 0.15 = 0.07
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.