EXPRESS: Sustainable Wildfire Management Meets Social Media: How Virtual Interaction Affects Wildfire Response Costs

Garros Gong et al.

Production and Operations Management2026https://doi.org/10.1177/10591478261445692article
FT50UTD24AJG 4ABDC A*
Weight
0.50

What the paper says

This work addresses the operational conflicts between visibility-driven mobilization and cost efficiency in disaster management scenarios involving wildfires. Using official wildfire reporting on the social media platform Twitter (now X), we develop a temporal gravity model to extract a signal of public attention for California wildfires (2007–2021) without the “noise” of spurious content. Interpreting this signal through the lens of behavioral disaster management operations, our analysis finds a "Visibility-Efficiency Paradox". This paradox shows that while social media visibility functions as a potent mobilization signal to the general public during wildfires and is associated with greater resource deployment, it simultaneously correlates with reduced cost efficiency under high resource use loads. We identify resource saturation as a boundary condition where heuristic signals appear to shift from valuable inputs to potential stressors. These findings challenge the assumption that high visibility of responders in a wildfire emergency is a direct proxy for operational urgency and effectiveness. We propose actionable strategies, including reverse audits and decoupling, in order to help counteract salience bias; thus, highlighting the potential for algorithmic governance to align public attention with sustainable resource management.

Open paper page →

Cite this paper

https://doi.org/https://doi.org/10.1177/10591478261445692

Or copy a formatted citation

@article{garros2026,
  title        = {{EXPRESS: Sustainable Wildfire Management Meets Social Media: How Virtual Interaction Affects Wildfire Response Costs}},
  author       = {Garros Gong et al.},
  journal      = {Production and Operations Management},
  year         = {2026},
  doi          = {https://doi.org/https://doi.org/10.1177/10591478261445692},
}

Paste directly into BibTeX, Zotero, or your reference manager.

Flag this paper

EXPRESS: Sustainable Wildfire Management Meets Social Media: How Virtual Interaction Affects Wildfire Response Costs

Flags are reviewed by the Arbiter methodology team within 5 business days.


Evidence weight

0.50

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.50 × 0.4 = 0.20
M · momentum0.50 × 0.15 = 0.07
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.