arbiter
JournalsAccount

Control or Empowerment: Toward a Research Agenda on the Duality of Algorithmic Management

Jianwu Jiang et al.

Asia-Pacific Journal of Human Resources2025https://doi.org/10.1111/1744-7941.70016article
AJG 2ABDC A
Weight
0.48

Abstract

Online labor platforms employ intelligent algorithmic technologies for work processes and rules, enabling algorithmic management of gig workers. Despite a growing body of research on algorithmic management, the field lacks tools to capture worker experiences, hindering empirical investigations into its subsequent impact mechanisms. This study introduces the Perceived Algorithmic Management Questionnaire, developed and validated through deep interviews and grounded theoretical analysis, to confirm the concept of algorithmic management duality. Drawing on the job demands–resources theory, we argue that the four dimensions of algorithm management both constrain and enable worker work engagement, resulting from workers' efforts to maintain autonomy and cope with deprivation caused by algorithm management. Overall, these findings shed light on the dual nature of algorithmic management, setting the stage for further exploration of its effects on worker behavior.

5 citations

Open via your library →

Cite this paper

https://doi.org/https://doi.org/10.1111/1744-7941.70016

Or copy a formatted citation

@article{jianwu2025,
  title        = {{Control or Empowerment: Toward a Research Agenda on the Duality of Algorithmic Management}},
  author       = {Jianwu Jiang et al.},
  journal      = {Asia-Pacific Journal of Human Resources},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.1111/1744-7941.70016},
}

Paste directly into BibTeX, Zotero, or your reference manager.

Flag this paper

Control or Empowerment: Toward a Research Agenda on the Duality of Algorithmic Management

Flags are reviewed by the Arbiter methodology team within 5 business days.

Evidence weight

0.48

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.41 × 0.4 = 0.16
M · momentum0.63 × 0.15 = 0.09
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.