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Factors influencing intention to use a social robot for supporting childcare: an empirical study among professional workers in Malaysia

Yulita Hanum P. Iskandar

International Journal of Business Information Systems2026https://doi.org/10.1504/ijbis.2026.152206article
AJG 1ABDC C
Weight
0.50

What the paper says

A social robot is a hypothetical artificial intelligence system which is designed to interact with humans and with other robots. This study investigates the main factors influencing the intention to use a social robot among professional workers in Malaysia. A total sample of 259 professional workers in Penang, Malaysia participated in this study. A quantitative approach was employed using a five-point Likert scale questionnaire, adapted from previous studies. The data was analysed using SPSS. The results indicated all 12 variables correlated significantly (p < 0.01) with the intention to use a social robot, and, with the exception of attitude, privacy concerns, and legal concerns, inter-correlated significantly (p < 0.01). Stepwise multiple linear regression showed that four variables were the most significant contributors to the intention to use, accounting for 74% of the intention to use variance. The results of this study provide useful insights into the variables influencing usage intention of professional.

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https://doi.org/https://doi.org/10.1504/ijbis.2026.152206

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@article{yulita2026,
  title        = {{Factors influencing intention to use a social robot for supporting childcare: an empirical study among professional workers in Malaysia}},
  author       = {Yulita Hanum P. Iskandar},
  journal      = {International Journal of Business Information Systems},
  year         = {2026},
  doi          = {https://doi.org/https://doi.org/10.1504/ijbis.2026.152206},
}

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Factors influencing intention to use a social robot for supporting childcare: an empirical study among professional workers in Malaysia

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Evidence weight

0.50

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.50 × 0.4 = 0.20
M · momentum0.50 × 0.15 = 0.07
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.