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The serial mediation of job stress and work-family conflict in the relationship between compulsory citizenship behaviour and citizenship fatigue among healthcare workers

Şener Özen & İlhami Yücel

Journal of Health, Organization and Management2026https://doi.org/10.1108/jhom-07-2025-0435article
AJG 1ABDC B
Weight
0.37

Abstract

This study advances the literature by empirically testing a novel serial mediation model in healthcare, highlighting how CCB's effects extend beyond the workplace into family life. It underscores the need for organisational interventions to mitigate compulsory demands and support work-life balance.

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https://doi.org/https://doi.org/10.1108/jhom-07-2025-0435

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@article{şener2026,
  title        = {{The serial mediation of job stress and work-family conflict in the relationship between compulsory citizenship behaviour and citizenship fatigue among healthcare workers}},
  author       = {Şener Özen & İlhami Yücel},
  journal      = {Journal of Health, Organization and Management},
  year         = {2026},
  doi          = {https://doi.org/https://doi.org/10.1108/jhom-07-2025-0435},
}

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The serial mediation of job stress and work-family conflict in the relationship between compulsory citizenship behaviour and citizenship fatigue among healthcare workers

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Evidence weight

0.37

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.16 × 0.4 = 0.06
M · momentum0.53 × 0.15 = 0.08
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.