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The e-commerce labour regime: Amazon and beyond

Nik Theodore & Beth Gutelius

Work Organisation, Labour and Globalisation2025https://doi.org/10.13169/workorgalaboglob.19.2.0011article
AJG 1
Weight
0.37

What the paper says

This article analyses the e-commerce labour regime, arguing that its impact on labour strategy in the US warehouse industry must be understood both within and beyond the ‘Amazon effect’. Through a programme of semi-structured interviews with warehouse operators and industry observers, we explore how societal norms and workplace practices, including the racialisation and gendering of warehouse labour markets, underpin interfirm competition. We find significant divergence in labour strategy between Amazon and third-party logistics providers (3PLs), which highlights the interplay between technological advancements and labour strategies and how these impact employment in the e-commerce warehouse sector.

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https://doi.org/https://doi.org/10.13169/workorgalaboglob.19.2.0011

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@article{nik2025,
  title        = {{The e-commerce labour regime: Amazon and beyond}},
  author       = {Nik Theodore & Beth Gutelius},
  journal      = {Work Organisation, Labour and Globalisation},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.13169/workorgalaboglob.19.2.0011},
}

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The e-commerce labour regime: Amazon and beyond

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Evidence weight

0.37

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.16 × 0.4 = 0.06
M · momentum0.53 × 0.15 = 0.08
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.