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The Public Services Transformation in Enhancing Communities Welfare in Bandung City

Zulmasyhur Zulmasyhur

Public Works Management and Policy2025https://doi.org/10.1177/1087724x251329076article
AJG 1
Weight
0.41

What the paper says

Public service transformation is pivotal for enhancing urban community welfare. Through innovative strategies, technology, and community engagement, this effort aims to deliver services that are more efficient, responsive, and aligned with community needs. Method: Employs quantitative methods, utilizing Structural Equation Modelling (SEM), to explore the dimensions and potential impacts of this transformational journey. Finding: The study on public service transformation in Bandung City highlights the significance of enhancing community welfare through improved quality of life, increased public satisfaction, and strengthened government trust. The transformation has improved access to services, reduced complaints, and boosted public perception of service quality. Emphasis on transparency, accountability, and data security has fostered public trust. The government’s success in meeting community needs underscores the importance of public service transformation in promoting shared prosperity.

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https://doi.org/https://doi.org/10.1177/1087724x251329076

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@article{zulmasyhur2025,
  title        = {{The Public Services Transformation in Enhancing Communities Welfare in Bandung City}},
  author       = {Zulmasyhur Zulmasyhur},
  journal      = {Public Works Management and Policy},
  year         = {2025},
  doi          = {https://doi.org/https://doi.org/10.1177/1087724x251329076},
}

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The Public Services Transformation in Enhancing Communities Welfare in Bandung City

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Evidence weight

0.41

Balanced mode · F 0.40 / M 0.15 / V 0.05 / R 0.40

F · citation impact0.25 × 0.4 = 0.10
M · momentum0.55 × 0.15 = 0.08
V · venue signal0.50 × 0.05 = 0.03
R · text relevance †0.50 × 0.4 = 0.20

† Text relevance is estimated at 0.50 on the detail page — for your query’s actual relevance score, open this paper from a search result.