Can advanced society 5.0 technology create economic and social value for millennial and generation Z MSMEs in Surabaya, Indonesia? An economic resilience perspective
This study aims to analyze the critical influence of advanced technology on the future capabilities of millennial and Gen Z digital micro, small, and medium-sized enterprises (MSMEs) and their contribution to creating economic and social value through entrepreneurial orientation. This study adopts a quantitative approach, focusing on 268 MSME business owners in the millennial generation and Gen Z in Surabaya, which is considered a hub for millennial and Gen Z Indonesians. Respondent data were collected via an online survey and analyzed using partial least square-structural equation modeling. The results show that social media, big data, and the Internet of Things influence the advanced technology business capabilities of millennial and Gen Z MSMEs. Artificial intelligence and blockchain have not yet played significant roles, as these trends are still emerging. Furthermore, the advanced technology business capabilities of millennials and Gen Z MSMEs enhance their entrepreneurial orientation. These MSMEs have become more courageous and better able to identify future opportunities, ultimately creating economic and social value.